Airbus Customer Support Centre Opens in Johannesburg to Boost Aviation in Africa

Aviation AFRICA, September 16 — Airbus has announced the opening of its new Customer Support Centre in Johannesburg, South Africa.

This newly established centre will contribute to strengthening Airbus’ local presence and supporting the growth of the African ecosystem.

Enhancing Operational Efficiency and Local Support

Airbus stated that its new office will provide tailored support and improve operational efficiency, serving as a hub for customers in the region.

The Airbus Customer Support Centre will drive the development of existing local capabilities ensuring access to maintenance and training resources while fostering a stronger, more collaborative ecosystem in the region.

Empowering Airlines in Africa, Supporting Industry Growth

By supporting the growth of the local aviation industry, Airbus aims to empower airlines and reinforce their autonomy. This will not only benefit airlines but also the entire industry and local workforce.

“With the rapid expansion of the latest generation aircraft on the continent, Africa requires additional dedicated support and skills to meet the increasing demand for intra-African and international connectivity,” says Laurent Negre, VP Customer Services Africa and Middle East at Airbus.

“We are proud to open this new office to increase our proximity to customers while continuing to support the development of solutions for Africa, in Africa, and by Africa.”