Emirates Expands Inflight Meal Preordering Service to 92 Global Routes
Emirates’ Inflight Meal Preordering Service is now available across 92 global routes.
On October 19, 2023, Emirates (EK) announced the expansion of its Inflight Meal Preordering Service. The service, allows Business Class passengers to preselect their main course, is now available across 92 routes globally. This includes 30 new routes, including Riyadh, Jeddah, Delhi, Mumbai, and Kuala Lumpur.
Enhancing Passenger Experience
Emirates’ Inflight Meal Preordering Service aims to enhance the passenger experience by ensuring customers always receive their preferred choice. This initiative also contributes to reducing food wastage by aligning meal production more closely with passenger preferences.
“Digitally enabled journeys and innovation are a core focus at Emirates.”
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Technological Integration for Optimal Service
In a statement, Emirates revealed that onboard the aircraft, cabin crew will use Apple devices to view the preordered selection and serve passengers their chosen dish.
The meal preordering is an addition to the existing suite of AI-enabled customer preference tracking data and cabin crew reports onboard Emirates. These tools facilitate menu planning, optimal food loading, and waste minimisation.
